We rely on volunteers to help every performance run smoothly, and that includes volunteers in the front house. There are several positions available for Front of House volunteers.
The attire for all Front of the House volunteers is a conservative business casual in combinations of black and white. This should NOT include jeans, t-shirts, shorts/short skirts, tennis shoes or flip flops. Shoes and other accessories (ties, belts, scarves, etc.) must also be black or white. The dress code is mandatory. Any Front of House volunteer not following the dress code may be asked to change or volunteer at another time.
House Managers arrive an hour prior to performance time and conduct a mandatory meeting with ushers prior to curtain time. House Managers are responsible for the smooth operation of the house (typically both the lobby and audience seating area) during the run of the show. House Managers oversee the ushers and concessions cashiers. Additionally, they welcome the public to the theater and oversee their safety and well-being before, during, and immediately after the show.
Volunteers must be trained in advance to be a House Manager. House Managers for Main Stage shows are given four (4) complementary tickets to another performance. House Managers for YPT shows are not provided complimentary tickets, as the position fulfills production volunteer hours for that parent.
Ushers report to the House Manager one hour before the show's start time and will be assigned duties (examples include selling concessions, seating patrons, scanning tickets, folding programs, checking restrooms for cleanliness, picking up trash in the theater after the show). The Front of the House Procedures Manual is available in the concessions kitchen for review of duties. Ushers receive an Usher seat ticket to see the show for free on the day of ushering service. Adults may sign up for ANY of the eight slots. Ushers 13 to 17 years old must sign up for one of the "13+" slots. No one under the age of 13 may be an usher.
Two Ushers for each show will be assigned as Concessions Cashiers and since these positions are responsible for handling concessions funds, these positions must be filled by individuals 18 years of age or older. The House Manager will count the cash after intermission.