Frequently Asked Questions (FAQs)

You asked and we answered. Here are some of the most common questions asked about DMTC.

How much do tickets cost?

Main Stage tickets cost $18 General; $16 Students/Seniors (55 & over); Groups of 10 or more are $14 each. All tickets are subject to a $2 per ticket facility fee. Young Performers Theater tickets are $8 for all ages, plus a $2 per ticket facility fee.

Do I have to print my tickets?

No, if you choose email tickets as an option, you may simply bring the pdf tickets on your smartphone to be scanned at the door when you enter the auditorium, or stop by the box office and we will print them out for you.

Are there service charges when I buy tickets?

Yes, there is a $2 per ticket facility fee.

Do I have to purchase a ticket for my child if he/she will sit on my lap?

No.

When is the Box Office Open?

As an all-volunteer organization, we have no set box office hours, other than 1 hour before each performance.

What time are the performances?

Main Stage productions are Fridays, Saturdays at 7:30pm and Sunday matinees at 2pm; Young Performers Theater productions are Saturdays at 2pm and their closing weekends Fridays 7pm and Saturday & Sunday at 2pm

If I cannot come to the show, can I exchange my tickets or be refunded?

We offer unlimited exchanges but we cannot offer refunds. You may deduct the price of the tickets as a donation to DMTC, a non-profit corporation. Federal Tax ID#: 68-0028068

If I lost my ticket can I still come see the show?

Yes, we have all the tickets in our computer.

Do you have a lost and found?

Yes, it is located by our concessions stand. Please locate our House Manager for further information.

So you sell concessions?

Yes, we sell: Candy, Coffee, Tea, Hot Chocolate; delicious cookies from our local baker, LET THEM EAT CAKE, which includes: Chocolate Chip, Black and White Crinkle, White Chocolate Macadamia Nut, Reese's Peanut Butter, New Ube Cookies, and more...

How much do the concessions cost?

All concessions cost $2 each.

Do you sell drinks for adults?

Yes, for adults over 21, we have a full bar with a special liquor license for non-profits. We feature name brand alcohol, with specialty drinks for each production. The bar is open 1 hour before curtain, and at intermission of Main Stage performances. The bar is open for our Young Performers productions for evening performances only.

Can we bring food and drinks into the auditorium?

Food, no. Drinks (of all kind), yes.

Do you have shows for children?

Yes, our Main Stage features many shows for families as well as our Young Performers Theater productions. Schedules are available on our calendar (in the ABOUT tab), or in the lobby at our information table by the box office.

How should I dress to attend the Jean Henderson Performing Arts Center?

Casual or semi-casual

Can I bring my 3-year-old or younger child?

Yes, but they should be well-behaved, if they begin to fuss, please, as a courtesy to others, take them into the lobby, where we have a live feed of the show on our Lobby TV.

Can I bring my camera?

Pictures are NOT permitted during the performance you are seeing. However, you may take photos of yourselves with the actors on stage after the performance you are attending.

What is the theater etiquette?

The theater is not like anywhere else. When the audience laughs at jokes or applauds a great performance, the actors, dancers, and singers hear it and know all their hard work was worth it. Unfortunately, the performers also hear other sounds – talking, ringing cell phones, crying children, and the crinkling of candy wrappers. Did you know the actors can even see the light from your cell phone when you write a text message? It’s true. All those distractions upset the actors’ performance and also disturb other audience members. That’s why we ask that you please follow a few simple ground rules:

Turn off all cell phones and other devices and leave them off throughout the show.

Resist the urge to talk – remember, the actors and the other patrons can hear you.

If you’re with young children who start to grow restless and noisy, take them out to the lobby. All shows are streamed live to the flat screen TV in the lobby.

If you have cough drops or other items that come in noisy wrappers, please open them before the show begins.

And if someone is disturbing your ability to enjoy the show, talk to one of our ushers—they’re ready to help.

Also, just like movie theaters, we do not allow picture-taking or filming during the show and ask that you please keep your feet away from the seat in front of you.

So make yourself comfortable, have a great time and don’t forget to help make magic happen – applaud when you see something you like!